Frequently Asked Questions about Installix
Answers to common questions about the Installix platform. Learn how installers manage quotes, customers and service from their own website and dashboard.
How Installix works
What is Installix?
Installix is an online platform that helps installers manage their website, quotes, customer data and service planning — all under their own domain and in their own branding.
Who is Installix for?
Installix is designed for self-employed installers and growing installation companies in solar panels, EV chargers, heat pumps or central heating systems. Whether you're just starting or scaling — Installix adapts to your needs.
What do I get when I start with Installix?
You get a professional website linked to a dashboard where you can receive quotes, manage customers and schedule appointments. Everything is hosted on your own domain.
How does the quote process work on my website?
Customers build their own quote directly on your website. You review and approve the request. Then, the quote is automatically formatted and followed up through your dashboard.
Can I manage my services and pricing myself?
Yes, via the dashboard you can easily update texts, pricing, services and products — no technical skills needed.
Do I need technical knowledge?
No. Everything is delivered ready-to-use and we guide you through the setup.
Privacy & legal compliance
Is Installix GDPR compliant?
Yes. We handle all data according to GDPR standards. Each customer gets a private, isolated database.
Where is data stored?
All data is securely stored in Europe, under strict data protection standards.
Do I receive a data processing agreement?
Yes, we provide one by default.
Can you help with a privacy policy?
Yes, we provide a sample policy tailored to installers.
Technology & performance
Is my website fast?
Yes. We use static generation so your website loads very quickly.
Is my website always online?
Installix runs on premium hosting — reliable, fast and scalable.
Do I get my own database?
Yes. Every customer has their own separate database for performance and security.
Is my website SEO-friendly?
Yes, your site is automatically optimised for Google with fast load times and structured pages.
Support & growth
Do you help with the onboarding?
Yes. We design your website, set everything up and guide you through the first steps.
Can I make changes myself?
Yes. You can edit texts, pricing, services and images directly from your dashboard.
Can I expand later on?
Definitely. You can add modules like customer portals, maintenance contracts or accounting integrations whenever needed.
Do you offer custom solutions?
For larger installers we offer custom workflows, APIs and team support.